Customer Service

SERVICES

F-airGate has the experience and global capability to deliver an assured service anywhere in the world.
F-airGate employs staff with the experience and knowledge to assist you in the smooth conduct of global clinical trial and medical shipments.


• 24 hours a day, 365 days a year
• Frozen, refrigerated, ambient or combination shipments
• Infectious, hazardous & controlled substances
• Drugs, kits and medical equipment or documents
• Delivery to most destinations in 24-48 hours
• Global supply and replenishment of dry ice and cool packs
• Validation / supply of approved packaging to suit all temperature requirements
• Airport security services
• Secure bank document shipments
• Import/export license & customs assistance
• Worldwide office network operating to centrally managed procedures
• Individual handling of every consignment
• Hand carries arranged
• Internet tracking and proof of delivery
• IATA / ADR trained personnel
• Dangerous Goods Safety Advisers